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The Refunds Direct Proposition Broken Down It’s simple, it’s transparent and it’s a better deal for you the customer. It’s simple because all you have to do is: 1. Tell us your lending needs 2. Use our online calculator to work out your likely refund 3. Nominate which Lender or Lenders you want to have compete for your business 4. Refunds Direct will then quickly connect you to specialist mortgage managers or commercial lenders 5. You then assesses the offers made by the competing lenders 6. You then deal directly with your chosen Lender; and 7. Receive a refund shortly after settlement. It’s transparent because: 1. Refunds Direct has a panel of major and specialist Lenders for you to select from 2. We disclose right up front what the refund to you will be 3. We also alert you to better refund alternatives 4. You choose their preferred Lender 5. You deal directly with the Lender about the loan terms and package; and 6. We happily disclose the commission sharing arrangement because the majority is refunded to you anyway. It’s a better deal because: 1. 50% of the upfront commission is refunded our customers (Around $1000 per average home loan and $2,000 per average commercial loan) 2. Our customers chooses the Lenders – there is no pressure or bias 3. Our customers get access to specialist lending teams instead of general branch staff 4. The Lenders compete for the business 5. Our customers negotiate their own package terms and discounts.
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